Challenges
- High-turnover food-service operations process huge volumes of tableware and kitchenware every day.
- Manual washing is slow, hygiene standards are hard to guarantee, and operators face rising labour costs, tableware breakage and strict high-temperature sanitising requirements under food-hygiene regulations.
Solution Design
- New Forward offers two configurations for different scenarios.
- The conveyor-line buffet dishwashing system suits large canteens and buffet restaurants: a round-belt conveyor links the dining area to the wash room, tableware enters the de-scrap sorting machine automatically, and dishes, trays and food waste are separated into three streams; waste is ground and dewatered to shrink its volume by up to 85%; dishes then pass through a flight-type dishwasher that runs main wash (55–65°C), triple rinse (82°C and above) and drying fully automatically, saving 3+ staff in annual labour.
- The large trolley & kitchenware washer suits heavy-duty settings such as central kitchens, airline catering and hospital meal supply: the chamber uses 360° rotating vortex pressure-boosted high-pressure washing (jet pressure ≥5 bar), processes 12–20 trolleys per hour, and reaches 88–92°C in the high-temperature rinse stage — fully meeting food-hygiene sanitising requirements — with trolley dimensions customisable up to 1,100 × 1,100 × 2,020 mm.
Core Benefits
- Both systems have a built-in IoT module supporting TCP/IP remote connection and CSV data export, giving real-time visibility of operating temperature, water consumption and power consumption for each wash cycle, with anomaly alerts to notify managers.
- A heat-recovery design preheats 5°C cold inlet water to 45°C, cutting water use by 30%+, power by 50%+ and detergent by 40%+ overall.
Deployment & Operations
- The solution has been deployed at a major hotel resort in Macau and at a well-known international warehouse-retail chain, proving its stability and reliability in high-specification, high-frequency use.