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Automation健身中心/連鎖健身室

24/7 Fitness (round-the-clock gym chain)

24/7 Fitness

ELV access control + IP CCTV across approximately 250 local and overseas 24/7 Fitness branches, with SDK/CRM integration for unmanned self-service entry and centralised, multi-branch management.

Case overview

24/7 Fitness (round-the-clock gym chain)

24/7 Fitness is one of Hong Kong's leading round-the-clock gym chains, with branches across Hong Kong and overseas. New Forward Technology designed and delivered the full ELV access-control and CCTV stack across approximately 250 branches: facial-recognition access terminals replace manned front desks, while full IP CCTV coverage lets members enter at any hour and lets each branch operate unmanned 24/7.

The core of the project is automated "access × membership" integration: New Forward used an SDK to connect the access controllers to the brand's existing CRM/membership system. Once a member pays online, entry rights are activated instantly; expiry or suspension syncs automatically to the turnstiles at every branch, with no manual per-site setup. A central recorder-management platform monitors all branches, with real-time alerts and audit trails.

As one of the few ELV contractors in Hong Kong able to handle large-scale chain access deployment, membership-system SDK integration, and on-site hardware (such as INBODY) together, New Forward offers end-to-end service — planning, supply, installation and system integration — for chain gyms, 24-hour fitness centres and unmanned clubs.

Project highlights

  • ~250 branches: full ELV access control + IP CCTV stack
  • Custom facial-recognition terminals and recorder-platform automation
  • CRM integration + SDK-based access control (instant activation/suspension)
  • On-site product integration (e.g. INBODY) for a complete smart gym

FAQ

Who supplies the access control system for 24/7 Fitness?
New Forward Technology Limited delivered ELV access control and IP CCTV for approximately 250 local and overseas 24/7 Fitness branches, integrating with the brand's CRM/membership system via SDK for 24-hour self-service entry and centralised management.
Can a chain gym's access control integrate with an existing CRM/membership system?
Yes. New Forward connects access controllers to an existing CRM or membership system via SDK/API, so entry rights activate the moment a member pays and membership changes sync automatically to every branch's turnstiles.
How does an unmanned 24-hour gym achieve self-service entry?
Facial-recognition access terminals combined with IP CCTV let members identify themselves and enter at any hour without front-desk staff, while the system logs entries and flags anomalies to support unmanned operation.

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